Managed Services

Monitoring clients hosted VoIP phone services, in case of issues arriving we monitor and respond to issues, keeping your business
running at all times.

Real-Time System Monitoring

Your Cisco Unified Communications network is the heart of your business.

Our ability to provide best-in-class managed services in addition to project-based services, products, and product maintenance provides you the flexibility to engage us as much or as little as your business needs dictate. Our full suite of offerings (what we do) and delivery methods (how we do things) includes:

Project Services

Goal: Leverage our expertise to supplement your team’s capabilities and capacity.

  • Analysis, architecture, design, installation, configuration, and deployment of software and hardware
  • Expertise across enterprise networks, security, collaboration, data center infrastructure, and security
  • Project management to help ensure the services we provide you are delivered on-time and on-budget
Managed Services

Goal: Allow our team to focus on around-the-clock operations and support of your critical technology, freeing your team up for other things.

  • Managed Data Center and Network: Wired and wireless networks, systems, and security
  • Leverage knowledge / experience based internal client run book
Product, Warranty, and Maintenance

Goal: Engage us to provide you the technology that fits your requirements.

  • Best-in-class software and hardware solutions from Cisco and other major manufacturers
Account Management & Education

Goal: Ensure effective communication as well as ongoing education and training around emerging technologies relevant to your business

  • Account management for overall communication and collaboration, and to help ensure a mutually successful business relationship
  • Empowering of IT decision-making through education of technology and market trends

Why Choose Hosted Voice Managed Services?

 #1 Constant Monitoring

It isn’t “if”, but more of a “when” your network has a disruption, don’t you want to know why? We monitor your entire Cisco Unified network, looking for “blips” and “bumps” that may cause any sort of disruption, notifying you immediately. We will provide you priority reporting, so you will be aware of the severity of the network disturbance.

#2 Cost Effective

Staffing a network for 24 hours a day can be expensive and time consuming. Reallocate your business resources where they are needed and let us handle the network. Evenings, weekends and holidays, we are always on and always available. You will no longer need an experienced security employee or specific expertise for network monitoring.

#3 Resolutions

No matter the size of the disruption, we are there to monitor, notify and discover an active solution that will keep you running. Our hosted VoIP phone service will work to resolve any disruption with a fully dedicated staff including CCNA, CCNP and CCIE expertise.

#4 We Scale With You

Growth happens, which is why we are ready to grow alongside you and your business. As you grow, you can add Cisco Unified Communications network monitoring without having to add staff. We expand where you need us with one simple call.

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