The Cisco Meraki MS210-48P, MS210-48FP, MS225-48LP & MS225-48FP have been detected to have fan component issues that are limiting the long-term reliability of the switches. Cisco is providing a proactive replacement solution for all switches that have been affected by this defect. It is being recommended that these switches are to be replaced as soon as possible with newly redesigned switches.
In early October 2018, Cisco Meraki will be proactively replacing units that have experienced issues with new units. Starting August 27, 2018, you will be able to order replacement switches within the Dashboard. To request your replacement unit, or to determine if you are eligible for a replacement unit, please click here.
If you have units that qualify, select "MS225/MS210-48LP/FP proactive replacement". This will initiate the replacement request.
If you would like to learn more on replacing the Cisco Meraki switches, have further questions, or would like to know more about the replacement process, please visit MS225/MS210-48LP/FP Proactive Replacement
or contact us at 303.991.2224, firstname.lastname@example.org
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